OTT2 / OTT2E - Key Management Server outage, affecting SOS service and vCloud VM creation

Incident Report for ThinkOn

Resolved

This incident has been resolved.
Posted Jul 10, 2025 - 07:21 EDT

Update

We are continuing to investigate this issue.
Posted Jul 09, 2025 - 16:00 EDT

Investigating

We continue working with a vendor to resolve this issue.
Posted Jul 09, 2025 - 15:53 EDT
This incident affected: OTT2 (OTT2 Virtual Compute).
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