ThinkOn Status

[TOR10] - Impacted services are currently being monitored.

Update - The affected storage environment remains accessible and stable. Our engineering team continues to monitor the environment and perform health checks to ensure ongoing stability.

Customers experiencing any issues are encouraged to contact our Service Desk at requests@thinkon.com or 1-877-787-0306.

We will provide further updates as necessary.
Oct 16, 2026 - 06:58 EDT

Monitoring - The impacted storage array and the associated infra has been restored to stability. Our team is performing health checks and monitoring. Customers can reach out to our service desk team for any issues being observed
Oct 15, 2026 - 23:40 EDT

Update - We have identified an issue in one of our storage arrays and are working with our vendor to fix it. There is currently no ETA for completion. Updates will be provided on any significant progress.
Oct 15, 2026 - 20:10 EDT

Identified - Our engineering teams have identified an issue affecting the underlying storage infrastructure, impacting service availability for workloads in the affected environment.

We are working with our storage provider under a priority escalation to restore services as quickly as possible. Network and compute infrastructure checks have been completed, and recovery efforts remain focused on storage.

Impact: Service availability may be affected for workloads in the impacted environment.

Next Update: As significant progress or recovery milestones are reached.

Customer Action: No action required at this time.
Oct 15, 2026 - 16:26 EDT

Investigating - Our ThinkOn engineers are currently investigating the issue.
Oct 15, 2026 - 14:41 EDT

About This Site

Welcome to the ThinkOn Service Status page.

This page provides the current operational status of ThinkOn services, scheduled maintenance activities, and incident communications. If a service disruption occurs, updates will be published here as our teams investigate, mitigate, and resolve the issue. We are committed to providing timely, transparent communication throughout the lifecycle of an incident.

Uptime over the past 90 days. View historical uptime.

Compass Operational

Customer Support Systems Operational

Toll-Free Number Operational

Ticket System Operational

GUBOV Operational

GUBOV Internet Connectivity Operational

GUBOV Object Storage Operational

GUBOV Virtual Compute Operational

GUBOV Veeam Cloud Connect Operational

GUBOV Veeam for O365 Operational

GUBOV Virtual Compute Backups Operational

GUBOV Commvault Endpoint Backup Operational

GUBOV Zerto Virtual Replication Operational

GUBOV Veeam M365 Operational

REVOV Operational

REVOV Internet Connectivity Operational

REVOV Virtual Compute Operational

REVOV Veeam Cloud Connect Operational

REVOV Object Storage Operational

REVOV Zerto Virtual Replication Operational

NUBAV Operational

NUBAV Internet Connectivity Operational

NUBAV Object Storage Operational

NUBAV Virtual Compute Operational

NUBAV Zerto Virtual Replication Operational

WOMBT/BOYERS Operational

WOMBT Internet Connectivity Operational

WOMBT Veeam Cloud Connect Operational

Qstar/SOS Operational

S3 - Object Storage Operational

WOMBT/BOYERS Virtual Compute Operational

WOMBT/BOYERS Veeam M365 Operational

KLP1 Operational

KLP1 Internet Connectivity Operational

KLP1 Virtual Compute Operational

KLP1 Virtual Compute Backups Operational

CGY3 Operational

CGY3 Internet Connectivity Operational

CGY3 Virtual Compute Operational

CGY3 Object Storage Operational

CGY3 Veeam Cloud Connect Operational

CGY3 Zerto Replication Operational

CGY3 Veeam M365 Operational

CGY4 Operational

CGY4 Virtual Compute Operational

CGY4 Zerto Virtual Replication Operational

CGY4 Veeam M365 Operational

CGY4 Virtual Compute Backups Operational

CGY4 Veeam Cloud Connect Operational

CGY4 Veeam For O365 Operational

CGY5 Operational

CGY5 Virtual Compute Operational

MTL1 Under Maintenance

MTL1 Internet Activity Operational

MTL1 Virtual Compute Operational

MTL1 Virtual Compute Backups Operational

MTL1 Zerto Operational

MTL1 Veeam Cloud Connect Under Maintenance

MTL2 Operational

MTL2 Internet Connectivity Operational

MTL2 Object Storage Operational

MTL2 Virtual Compute Operational

MTL2 Veeam Cloud Connect Operational

MTL2 Virtual Compute Backups Operational

TOR8 Operational

TOR8 Internet Connectivity Operational

TOR8 Virtual Compute Operational

TOR8 Virtual Compute Backups Operational

TOR8 Zerto Virtual Replication Operational

TOR7 Operational

TOR7 Internet Connectivity Operational

TOR7 Virtual Compute Operational

TOR7 Virtual Compute Backups Operational

TOR7 Zerto Virtual Replication Operational

TOR10 Operational

TOR10 Internet Connectivity Operational

TOR10 Virtual Compute Operational

TOR10 Veeam M365 Operational

NAS1 Operational

NAS1 Internet Connectivity Operational

NAS1 Virtual Compute Operational

NAS1 Veeam Cloud Connect Operational

NAS1 Virtual Compute Backups Operational

FRP1 Operational

FRP1 Internet Connectivity Operational

FRP1 Virtual Compute Operational

FRP1 Veeam Cloud Connect Operational

FRP1 Virtual Compute Backups Operational

CMH1 Operational

CMH1 Internet Connectivity Operational

CMH1 Virtual Compute Operational

CMH1 Object Storage Operational

CMH1 Zerto Virtual Replication Operational

CMH1 Veeam M365 Operational

MAS1 Operational

MAS1 Internet Connectivity Operational

MAS1 Veeam Cloud Connect Operational

MAS1 Qstar/SOS Operational

MAS1 S3 - Object Storage Operational

MAS1 Virtual Compute Operational

LDN1 Operational

LDN1 Virtual Compute Operational

LDN1 Object Storage Operational

LDN1 Veeam Cloud Connect Operational

LDN1 Veeam for O365 Operational

LDN1 Veeam M365 Operational

ATL1 Operational

ATL1 Internet Connectivity Operational

ATL1 Virtual Compute Operational

ATL1 Zerto Virtual Replication Operational

PHX1 Operational

PHX1 Internet Connectivity Operational

PHX1 Virtual Compute Operational

PHX1 Veeam Cloud Connect Operational

PHX1 Virtual Compute Backups Operational

PHX1 Commvault Endpoint Backups Operational

PHX1 Zerto Virtual Replication Operational

PHX1 Versity/SOSv2 Operational

PHX1 Hitachi Services Manager Operational

PHX2 Operational

PHX2 Object Storage Operational

PHX2 Virtual Compute Operational

PHX2 Veeam Cloud Connect Operational

PHX2 Virtual Compute Backups Operational

PHX2 Zerto Virtual Replication Operational

PHX2 Versity/SOSv2 Operational

PHX2 Commvault Endpoint Backups Operational

PHX2 Internet Connectivity Operational

PHX3 Operational

PHX3 Object Storage Operational

MID1 Operational

MID1 Virtual Compute Operational

MID1 Virtual Compute Backups Operational

MID1 Zerto Operational

DFW1 Operational

DFW1 Internet Connectivity Operational

DFW1 Virtual Compute Operational

DFW1 Virtual Compute Backups Operational

DFW1 Zerto Operational

ATOS Operational

ATOS Commvault DRaaS Operational

PER1 Operational

PER1 Internet Connectivity Operational

PER1 Virtual Compute Operational

PER1 Virtual Compute Backups Operational

PER1 Veeam Cloud Connect Operational

PER1 Zerto Virtual Replication Operational

MEL3 Operational

MEL3 Internet Connectivity Operational

MEL3 Virtual Compute Operational

MEL3 Virtual Compute Backups Operational

MEL3 Veeam Cloud Connect Operational

MEL3 Zerto Virtual Replication Operational

MEL3 Object Storage Operational

MEL3 Veeam M365 Operational

HAZ1 Operational

HAZ1 Internet Connectivity Operational

HAZ1 Object Storage Operational

HAZ1 Virtual Compute Operational

HAZ1 Veeam Cloud connect Operational

HAZ1 Virtual Compute Backups Operational

CMB1 Operational

CMB1 Internet Connectivity Operational

CMB1 Virtual Compute Operational

CMB1 Veeam Cloud Connect Operational

CMB1 Zerto Operational

CMB1 Object Storage Operational

CMB3 Operational

CMB3 Internet Connectivity Operational

CMB3 Object Storage Operational

CMB3 Veeam SOS Operational

OTT2 Operational

OTT2 Object Storage Operational

OTT2 Virtual Compute Operational

OTT2 Virtual Compute Backups Operational

OTT2 Veeam Cloud Connect Operational

OTT2 Zerto Operational

OTT2 Veeam VBO Operational

OTT1 Operational

OTT1 Rubrik Operational

OTT3 Operational

OTT3 Object Storage Operational

OTT4 Operational

OTT4 Private Cloud Operational

OTT4 Critical Compute Operational

OTT4 Zerto Operational

OTT4 VBK Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct `16`, `2026`

Unresolved incident: [TOR10] - Impacted services are currently being monitored..

Oct `15`, `2026`

Oct `14`, `2026`

No incidents reported.

Oct `13`, `2026`

No incidents reported.

Oct `12`, `2026`

No incidents reported.

Oct `11`, `2026`

No incidents reported.

Oct `10`, `2026`

No incidents reported.

Oct `9`, `2026`

No incidents reported.

Oct `8`, `2026`

No incidents reported.

Oct `7`, `2026`

CMB1 - Investigating – Storage Services (Hot)

Resolved - The issue affecting Storage Services (Hot) at CMB1 has been resolved. Storage ingest has returned to normal operation.
Thank you for your patience while we investigated and resolved the issue.
Oct 7, 10:00 EDT

Investigating - We are currently investigating a potential issue affecting our storage (Hot) infrastructure in coordination with our hardware provider.
Storage ingest may be impacted or experience delays while we investigate and work to resolve the issue. We will provide further updates as more information becomes available.
Oct 6, 14:25 EDT

Oct `6`, `2026`

Oct `5`, `2026`

No incidents reported.

Oct `4`, `2026`

No incidents reported.

Oct `3`, `2026`

No incidents reported.

Oct `2`, `2026`

No incidents reported.

About This Site

Related

Past Incidents

Oct 16, 2026

Oct 15, 2026

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Oct `15`, `2026`

Oct `14`, `2026`

Oct `13`, `2026`

Oct `12`, `2026`

Oct `11`, `2026`

Oct `10`, `2026`

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