All Systems Operational
Compass ? Operational
90 days ago
100.0 % uptime
Today
Customer Support Systems Operational
90 days ago
100.0 % uptime
Today
Toll-Free Number ? Operational
90 days ago
100.0 % uptime
Today
Ticket System ? Operational
90 days ago
100.0 % uptime
Today
GUBOV ? Operational
90 days ago
100.0 % uptime
Today
GUBOV Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
GUBOV Object Storage Operational
90 days ago
100.0 % uptime
Today
GUBOV Virtual Compute Operational
90 days ago
100.0 % uptime
Today
GUBOV Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
GUBOV Veeam for O365 Operational
90 days ago
100.0 % uptime
Today
GUBOV Virtual Compute Backups ? Operational
90 days ago
100.0 % uptime
Today
GUBOV Commvault Endpoint Backup Operational
90 days ago
100.0 % uptime
Today
GUBOV Zerto Virtual Replication Operational
90 days ago
100.0 % uptime
Today
REVOV ? Operational
90 days ago
100.0 % uptime
Today
REVOV Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
REVOV Virtual Compute Operational
90 days ago
100.0 % uptime
Today
REVOV Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
REVOV Object Storage Operational
90 days ago
100.0 % uptime
Today
REVOV Zerto Virtual Replication Operational
90 days ago
100.0 % uptime
Today
NUBAV ? Operational
90 days ago
99.98 % uptime
Today
NUBAV Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
NUBAV Object Storage Operational
90 days ago
100.0 % uptime
Today
NUBAV Virtual Compute Operational
90 days ago
99.93 % uptime
Today
NUBAV Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
NUBAV Zerto Virtual Replication Operational
90 days ago
100.0 % uptime
Today
WOMBT/BOYERS ? Operational
90 days ago
100.0 % uptime
Today
WOMBT Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
WOMBT Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
Qstar/SOS Operational
90 days ago
100.0 % uptime
Today
S3 - Object Storage Operational
90 days ago
100.0 % uptime
Today
WOMBT/BOYERS Virtual Compute ? Operational
90 days ago
100.0 % uptime
Today
HOFFS ? Operational
90 days ago
100.0 % uptime
Today
HOFFS Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
HOFFS Object Storage Operational
90 days ago
100.0 % uptime
Today
HOFFS Virtual Compute Operational
90 days ago
100.0 % uptime
Today
MOYUL ? Operational
90 days ago
100.0 % uptime
Today
MOYUL Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
MOYUL Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
ERDAL ? Operational
90 days ago
100.0 % uptime
Today
ERDAL Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
ERDAL Virtual Compute Operational
90 days ago
100.0 % uptime
Today
ERDAL Object Storage Operational
90 days ago
100.0 % uptime
Today
SIKBO ? Operational
90 days ago
100.0 % uptime
Today
SIKBO Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
SIKBO Object Storage Operational
90 days ago
100.0 % uptime
Today
VOBIN ? Operational
90 days ago
100.0 % uptime
Today
VOBIN Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
VOBIN Object Storage Operational
90 days ago
100.0 % uptime
Today
KLP1 ? Operational
90 days ago
100.0 % uptime
Today
KLP1 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
KLP1 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
CGY3 ? Operational
90 days ago
100.0 % uptime
Today
CGY3 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
CGY3 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
CGY3 Object Storage Operational
90 days ago
100.0 % uptime
Today
CGY3 Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
CGY3 Zerto Replication Operational
90 days ago
100.0 % uptime
Today
MTL2 Operational
90 days ago
100.0 % uptime
Today
MTL2 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
MTL2 Object Storage Operational
90 days ago
100.0 % uptime
Today
MTL2 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
MTL2 Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
MTL2 Virtual Compute Backups Operational
90 days ago
100.0 % uptime
Today
TOR7 Operational
90 days ago
100.0 % uptime
Today
TOR7 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
TOR7 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
TOR7 Virtual Compute Backups Operational
90 days ago
100.0 % uptime
Today
TOR7 Zerto Virtual Replication Operational
90 days ago
100.0 % uptime
Today
TOR8 Operational
90 days ago
100.0 % uptime
Today
TOR8 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
TOR8 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
TOR8 Virtual Compute Backups Operational
90 days ago
100.0 % uptime
Today
TOR8 Zerto Virtual Replication Operational
90 days ago
100.0 % uptime
Today
TOR10 Operational
90 days ago
100.0 % uptime
Today
TOR10 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
TOR10 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
CGY4 Operational
90 days ago
100.0 % uptime
Today
CGY4 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
CGY4 Zerto Virtual Replication Operational
90 days ago
100.0 % uptime
Today
NAS1 Operational
90 days ago
100.0 % uptime
Today
NAS1 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
NAS1 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
NAS1 Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
NAS1 Virtual Compute Backups Operational
90 days ago
100.0 % uptime
Today
FRP1 Operational
90 days ago
100.0 % uptime
Today
FRP1 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
FRP1 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
FRP1 Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
FRP1 Virtual Compute Backups Operational
90 days ago
100.0 % uptime
Today
ASH1 Operational
90 days ago
100.0 % uptime
Today
ASH1 - Virtual Compute Operational
90 days ago
100.0 % uptime
Today
ASH1 Zerto Virtual Replication Operational
90 days ago
100.0 % uptime
Today
CMH1 Operational
90 days ago
100.0 % uptime
Today
CMH1 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
CMH1 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
CMH1 Object Storage Operational
90 days ago
100.0 % uptime
Today
CMH1 Zerto Virtual Replication Operational
90 days ago
100.0 % uptime
Today
MAS1 ? Operational
90 days ago
100.0 % uptime
Today
MAS1 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
MAS1 Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
MAS1 Qstar/SOS Operational
90 days ago
100.0 % uptime
Today
MAS1 S3 - Object Storage Operational
90 days ago
100.0 % uptime
Today
MAS1 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
IRV1 Operational
90 days ago
100.0 % uptime
Today
IRV1 ? Operational
90 days ago
100.0 % uptime
Today
IRV1 - Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
IRV1 - Virtual Compute Operational
90 days ago
100.0 % uptime
Today
IRV1 - Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
IRV1 - Virtual Compute Backups Operational
90 days ago
100.0 % uptime
Today
IRV1 Zerto Virtual Replication Operational
90 days ago
100.0 % uptime
Today
LDN1 Operational
90 days ago
100.0 % uptime
Today
LDN1 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
CGY5 ? Operational
90 days ago
100.0 % uptime
Today
CGY5 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
ATL1 Operational
90 days ago
100.0 % uptime
Today
ATL1 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
ATL1 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
ATL1 Zerto Virtual Replication Operational
90 days ago
100.0 % uptime
Today
PHX1 Operational
90 days ago
100.0 % uptime
Today
PHX1 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
PHX1 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
PHX1 Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
PHX1 Virtual Compute Backups Operational
90 days ago
100.0 % uptime
Today
PHX1 Commvault Endpoint Backups Operational
90 days ago
100.0 % uptime
Today
PHX1 Zerto Virtual Replication Operational
90 days ago
100.0 % uptime
Today
PHX1 Versity/SOSv2 Operational
90 days ago
100.0 % uptime
Today
PHX1 Hitachi Services Manager Operational
90 days ago
100.0 % uptime
Today
PHX2 Operational
90 days ago
100.0 % uptime
Today
PHX2 Object Storage Operational
90 days ago
100.0 % uptime
Today
PHX2 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
PHX2 Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
PHX2 Virtual Compute Backups Operational
90 days ago
100.0 % uptime
Today
PHX2 Zerto Virtual Replication Operational
90 days ago
100.0 % uptime
Today
PHX2 Versity/SOSv2 Operational
90 days ago
100.0 % uptime
Today
PHX2 Commvault Endpoint Backups Operational
90 days ago
100.0 % uptime
Today
PHX2 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
DFW1 Operational
90 days ago
100.0 % uptime
Today
DFW1 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
DFW1 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
DFW1 Virtual Compute Backups Operational
90 days ago
100.0 % uptime
Today
DFW1 Zerto Operational
90 days ago
100.0 % uptime
Today
PHX3 Operational
90 days ago
100.0 % uptime
Today
PHX3 Object Storage Operational
90 days ago
100.0 % uptime
Today
ATOS ? Operational
90 days ago
100.0 % uptime
Today
ATOS Commvault DRaaS Operational
90 days ago
100.0 % uptime
Today
PER1 Operational
90 days ago
100.0 % uptime
Today
PER1 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
PER1 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
PER1 Virtual Compute Backups Operational
90 days ago
100.0 % uptime
Today
PER1 Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
PER1 Zerto Virtual Replication Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
NUBAV/PHX1 Cloud Director - Scheduled Upgrade Apr 23, 2024 20:00 - Apr 24, 2024 00:00 EDT
As part of our efforts to provide a high-performance environment, we will be performing vendor prescribed emergency maintenance to resolve an issue currently impacting the vCloud Management services at our ThinkOn facility.

Summary
Changes/Edits/Additions to customer vCloud environment will not be available through vCloud Portal during the window while our technicians apply vendor prescribed maintenance.

No impact is expected on customer workload.


Thank you for your understanding.

Real-time status: status.thinkon.com

ThinkOn Operations and Customer Experience

Toll free: 1-877-787-0306

Need anything? Reach us at requests@thinkon.com.

Posted on Apr 16, 2024 - 11:29 EDT
Past Incidents
Apr 23, 2024
Completed - The scheduled maintenance has been completed.
Apr 23, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 20:00 EDT
Scheduled - As part of our efforts to provide a high-performance environment, we will be performing vendor prescribed emergency maintenance to resolve an issue currently impacting the vCloud Management services at our ThinkOn facility.

Summary
Changes/Edits/Additions to customer vCloud environment will not be available through vCloud Portal during the window while our technicians apply vendor prescribed maintenance.

No impact is expected on customer workload.

Thank you for your understanding.

Real-time status: [status.thinkon.com](http://status.thinkon.com/)

ThinkOn Operations and Customer Experience

Toll free: 1-877-787-0306

Need anything? Reach us at [requests@thinkon.com](mailto:requests@thinkon.com).

Apr 18, 09:31 EDT
Apr 22, 2024
Apr 21, 2024

No incidents reported.

Apr 20, 2024
Resolved - All of the hosts involved on this fabric and chassis have been re-profiled to assure the configuration has applied, and all are reporting correct redundant operation on the fabric. Regular monitoring operations will watch for issues going forward.
Apr 20, 12:46 EDT
Monitoring - We are continuing efforts to ensure this issue does not recur and monitor for new recurrences in the meantime. It has been confirmed there are no issues with Zerto.
Apr 20, 09:27 EDT
Update - Storage connectivity has been restored on the host. Stability is not assured yet. There may also be issues with Zerto at this site.
Apr 20, 08:08 EDT
Identified - We are facing an issue with our server-to-storage failure with one of the ESXi servers in NUBAV, the engineers are currently working on resolving this asap
Apr 20, 08:08 EDT
Apr 19, 2024
Completed - The scheduled maintenance has been completed.
Apr 19, 02:30 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 18, 23:33 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 20:00 EDT
Scheduled - As part of our efforts to provide a high-performance environment, we will be performing vendor prescribed emergency maintenance to resolve an issue currently impacting the vCloud Management services at our ThinkOn facility.

Summary
Changes/Edits/Additions to customer vCloud environment will not be available through vCloud Portal during the window while our technicians apply vendor prescribed maintenance.

No impact is expected on customer workload.

Thank you for your understanding.

Real-time status: [status.thinkon.com](http://status.thinkon.com/)

ThinkOn Operations and Customer Experience

Toll free: 1-877-787-0306

Need anything? Reach us at [requests@thinkon.com](mailto:requests@thinkon.com).

Apr 18, 09:28 EDT
Apr 18, 2024
Completed - The scheduled maintenance has been completed.
Apr 18, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 20:00 EDT
Scheduled - As part of our efforts to provide a high-performance environment, we will be performing vendor prescribed emergency maintenance to resolve an issue currently impacting the vCloud Management services at our ThinkOn facility.

Summary
Changes/Edits/Additions to customer vCloud environment will not be available through vCloud Portal during the window while our technicians apply vendor prescribed maintenance.

No impact is expected on customer workload.

Thank you for your understanding.

Real-time status: [status.thinkon.com](http://status.thinkon.com/)

ThinkOn Operations and Customer Experience

Toll free: 1-877-787-0306

Need anything? Reach us at [requests@thinkon.com](mailto:requests@thinkon.com).

Apr 16, 12:21 EDT
Apr 17, 2024
Completed - The scheduled maintenance has been completed.
Apr 17, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 17:00 EDT
Scheduled - As part of our efforts to provide a high-performance environment, we will be performing vendor prescribed emergency maintenance to resolve an issue currently impacting the vCloud Management services at our ThinkOn facility.

Summary
Changes/Edits/Additions to customer vCloud environment will not be available through vCloud Portal during the window while our technicians apply vendor prescribed maintenance.

No impact is expected on customer workload.

Thank you for your understanding.

Real-time status: [status.thinkon.com](http://status.thinkon.com/)

ThinkOn Operations and Customer Experience

Toll free: 1-877-787-0306

Need anything? Reach us at [requests@thinkon.com](mailto:requests@thinkon.com).

Apr 16, 12:16 EDT
Completed - The scheduled maintenance has been completed.
Apr 17, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 20:00 EDT
Scheduled - As part of our efforts to provide a high-performance environment, we will be performing vendor prescribed emergency maintenance to resolve an issue currently impacting the vCloud Management services at our ThinkOn facility.

Summary
Changes/Edits/Additions to customer vCloud environment will not be available through vCloud Portal during the window while our technicians apply vendor prescribed maintenance.

No impact is expected on customer workload.


Thank you for your understanding.

Real-time status: status.thinkon.com

ThinkOn Operations and Customer Experience

Toll free: 1-877-787-0306

Need anything? Reach us at requests@thinkon.com.

Apr 16, 12:11 EDT
Apr 16, 2024
Completed - The scheduled maintenance has been completed.
Apr 16, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 17:00 EDT
Scheduled - As part of our efforts to provide a high-performance environment, we will be performing vendor prescribed emergency maintenance to resolve an issue currently impacting the vCloud Management services at our ThinkOn facility.

Summary
Changes/Edits/Additions to customer vCloud environment will not be available through vCloud Portal during the window while our technicians apply vendor prescribed maintenance.

No impact is expected on customer workload.

Thank you for your understanding.

Real-time status: [status.thinkon.com](http://status.thinkon.com/)

ThinkOn Operations and Customer Experience

Toll free: 1-877-787-0306

Need anything? Reach us at [requests@thinkon.com](mailto:requests@thinkon.com).

Apr 16, 12:09 EDT
Completed - The scheduled maintenance has been completed.
Apr 16, 17:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 12:02 EDT
Scheduled - As part of our efforts to provide a high-performance environment, we will be performing vendor prescribed emergency maintenance to resolve an issue currently impacting the vCloud Management services at our ThinkOn facility.

Summary
Changes/Edits/Additions to customer vCloud environment will not be available through vCloud Portal during the window while our technicians apply vendor prescribed maintenance.

No impact is expected on customer workload.

Thank you for your understanding.

Real-time status: [status.thinkon.com](http://status.thinkon.com/)

ThinkOn Operations and Customer Experience

Toll free: 1-877-787-0306

Need anything? Reach us at [requests@thinkon.com](mailto:requests@thinkon.com).

Apr 16, 12:01 EDT
Completed - The scheduled maintenance has been completed.
Apr 16, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 20:00 EDT
Scheduled - As part of our efforts to provide a high-performance environment, we will be performing vendor prescribed emergency maintenance to resolve an issue currently impacting the vCloud Management services at our ThinkOn facility.

Summary
Changes/Edits/Additions to customer vCloud environment will not be available through vCloud Portal during the window while our technicians apply vendor prescribed maintenance.

No impact is expected on customer workload.

Thank you for your understanding.

Real-time status: [status.thinkon.com](http://status.thinkon.com/)

ThinkOn Operations and Customer Experience

Toll free: 1-877-787-0306

Need anything? Reach us at [requests@thinkon.com](mailto:requests@thinkon.com).

Apr 3, 10:21 EDT
Apr 15, 2024
Completed - The scheduled maintenance has been completed.
Apr 15, 17:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 13:59 EDT
Scheduled - As part of our efforts to provide a high-performance environment, we will be performing vendor prescribed emergency maintenance to resolve an issue currently impacting the vCloud Management services at our ThinkOn facility.

Summary
Changes/Edits/Additions to customer vCloud environment will not be available through vCloud Portal during the window while our technicians apply vendor prescribed maintenance.

No impact is expected on customer workload.

Thank you for your understanding.

Real-time status: [status.thinkon.com](http://status.thinkon.com/)

ThinkOn Operations and Customer Experience

Toll free: 1-877-787-0306

Need anything? Reach us at [requests@thinkon.com](mailto:requests@thinkon.com).

Apr 2, 13:59 EDT
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024
Completed - The scheduled maintenance has been completed.
Apr 10, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 19:00 EDT
Scheduled - As part of our efforts to provide a high-performance environment, we will be performing vendor prescribed emergency maintenance to resolve an issue currently impacting the vCloud Management services at our ThinkOn facility.

Summary
Changes/Edits/Additions to customer vCloud environment will not be available through vCloud Portal during the window while our technicians apply vendor prescribed maintenance.

No impact is expected on customer workload.


Thank you for your understanding.

Real-time status: status.thinkon.com

ThinkOn Operations and Customer Experience

Toll free: 1-877-787-0306

Need anything? Reach us at requests@thinkon.com.

Mar 27, 11:55 EDT
Apr 9, 2024