The emergency maintenance within the CMB1 environment has been successfully completed, and all affected services have been restored to normal operation.
Our Engineering teams have completed validation activities and confirmed that services are operating as expected. No further customer impact is anticipated.
We will continue monitoring the environment to ensure ongoing stability and performance.
Thank you for your patience and understanding throughout this incident.
Our Engineering teams are actively performing emergency maintenance to address an underlying infrastructure issue affecting the CMB1 environment.
While no service interruptions are currently anticipated, customers may experience brief or intermittent impacts during the maintenance activity.
Our teams are taking precautions to minimize potential disruptions and are closely monitoring the environment to ensure service stability.
We will provide further updates as maintenance progresses and confirm once the work has been completed.
Thank you for your continued patience and understanding.
Posted Oct 26, 2026 - 20:05 EDT
Monitoring
CMB1 VDC Environment – Service Update
The underlying issue affecting the CMB1 VDC environment has been identified, and our Engineering teams are implementing a resolution.
At this time, we do not anticipate further service impacts while remediation is underway. Our teams continue to closely monitor the environment to ensure service stability.
We will provide additional updates as remediation progresses and confirm once the issue has been fully resolved.
Thank you for your continued patience and understanding.
Posted Oct 26, 2026 - 19:51 EDT
Investigating
We are currently investigating multiple issues affecting the CMB1 Data Centre, including intermittent I/O performance degradation and Virtual Cloud Director networking functionality.
Customers may experience degraded workload performance or difficulties creating, starting, or modifying virtual machines and networks.
Our Engineering team is actively investigating these issues and working to restore normal service as quickly as possible.
We will provide further updates as more information becomes available.