[CMH1] - HCP CS service performance degraded
Update - We are continuing to monitor for any further issues.
Nov 20, 2024 - 10:39 EST
Monitoring - We still continue to monitor the system performance.
Nov 19, 2024 - 11:21 EST
Investigating - Our ThinkOn engineers are monitoring the system performance.
Nov 18, 2024 - 10:24 EST
Uptime over the past 90 days. View historical uptime.
Compass ? Operational
90 days ago
100.0 % uptime
Today
Customer Support Systems Operational
90 days ago
100.0 % uptime
Today
Toll-Free Number ? Operational
90 days ago
100.0 % uptime
Today
Ticket System ? Operational
90 days ago
100.0 % uptime
Today
GUBOV ? Operational
90 days ago
99.95 % uptime
Today
GUBOV Internet Connectivity Operational
90 days ago
99.83 % uptime
Today
GUBOV Object Storage Operational
90 days ago
100.0 % uptime
Today
GUBOV Virtual Compute Operational
90 days ago
99.83 % uptime
Today
GUBOV Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
GUBOV Veeam for O365 Operational
90 days ago
100.0 % uptime
Today
GUBOV Virtual Compute Backups ? Operational
90 days ago
100.0 % uptime
Today
GUBOV Commvault Endpoint Backup Operational
90 days ago
100.0 % uptime
Today
GUBOV Zerto Virtual Replication Operational
90 days ago
100.0 % uptime
Today
GUBOV Veeam M365 Operational
90 days ago
100.0 % uptime
Today
REVOV ? Operational
90 days ago
99.76 % uptime
Today
REVOV Internet Connectivity Operational
90 days ago
98.83 % uptime
Today
REVOV Virtual Compute Operational
90 days ago
100.0 % uptime
Today
REVOV Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
REVOV Object Storage Operational
90 days ago
100.0 % uptime
Today
REVOV Zerto Virtual Replication Operational
90 days ago
100.0 % uptime
Today
NUBAV ? Operational
90 days ago
100.0 % uptime
Today
NUBAV Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
NUBAV Object Storage Operational
90 days ago
100.0 % uptime
Today
NUBAV Virtual Compute Operational
90 days ago
100.0 % uptime
Today
NUBAV Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
NUBAV Zerto Virtual Replication Operational
90 days ago
100.0 % uptime
Today
WOMBT/BOYERS ? Operational
90 days ago
100.0 % uptime
Today
WOMBT Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
WOMBT Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
Qstar/SOS Operational
90 days ago
100.0 % uptime
Today
S3 - Object Storage Operational
90 days ago
100.0 % uptime
Today
WOMBT/BOYERS Virtual Compute ? Operational
90 days ago
100.0 % uptime
Today
WOMBT/BOYERS Veeam M365 Operational
90 days ago
100.0 % uptime
Today
KLP1 ? Operational
90 days ago
100.0 % uptime
Today
KLP1 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
KLP1 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
CGY3 ? Operational
90 days ago
98.8 % uptime
Today
CGY3 Internet Connectivity Operational
90 days ago
98.79 % uptime
Today
CGY3 Virtual Compute Operational
90 days ago
98.79 % uptime
Today
CGY3 Object Storage Operational
90 days ago
98.8 % uptime
Today
CGY3 Veeam Cloud Connect Operational
90 days ago
98.8 % uptime
Today
CGY3 Zerto Replication Operational
90 days ago
98.8 % uptime
Today
CGY3 Veeam M365 Operational
90 days ago
100.0 % uptime
Today
MTL2 Operational
90 days ago
100.0 % uptime
Today
MTL2 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
MTL2 Object Storage Operational
90 days ago
100.0 % uptime
Today
MTL2 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
MTL2 Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
MTL2 Virtual Compute Backups Operational
90 days ago
100.0 % uptime
Today
TOR7 Operational
90 days ago
99.98 % uptime
Today
TOR7 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
TOR7 Virtual Compute Operational
90 days ago
99.95 % uptime
Today
TOR7 Virtual Compute Backups Operational
90 days ago
100.0 % uptime
Today
TOR7 Zerto Virtual Replication Operational
90 days ago
100.0 % uptime
Today
TOR8 Operational
90 days ago
100.0 % uptime
Today
TOR8 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
TOR8 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
TOR8 Virtual Compute Backups Operational
90 days ago
100.0 % uptime
Today
TOR8 Zerto Virtual Replication Operational
90 days ago
100.0 % uptime
Today
TOR10 Operational
90 days ago
100.0 % uptime
Today
TOR10 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
TOR10 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
TOR10 Veeam M365 Operational
90 days ago
100.0 % uptime
Today
CGY4 Operational
90 days ago
100.0 % uptime
Today
CGY4 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
CGY4 Zerto Virtual Replication Operational
90 days ago
100.0 % uptime
Today
CGY4 Veeam M365 Operational
90 days ago
100.0 % uptime
Today
NAS1 Operational
90 days ago
100.0 % uptime
Today
NAS1 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
NAS1 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
NAS1 Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
NAS1 Virtual Compute Backups Operational
90 days ago
100.0 % uptime
Today
FRP1 Operational
90 days ago
100.0 % uptime
Today
FRP1 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
FRP1 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
FRP1 Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
FRP1 Virtual Compute Backups Operational
90 days ago
100.0 % uptime
Today
ASH1 Operational
90 days ago
99.53 % uptime
Today
ASH1 - Virtual Compute Operational
90 days ago
99.07 % uptime
Today
ASH1 Zerto Virtual Replication Operational
90 days ago
100.0 % uptime
Today
CMH1 Degraded Performance
90 days ago
99.81 % uptime
Today
CMH1 Internet Connectivity Operational
90 days ago
99.97 % uptime
Today
CMH1 Virtual Compute Operational
90 days ago
99.97 % uptime
Today
CMH1 Object Storage Degraded Performance
90 days ago
99.32 % uptime
Today
CMH1 Zerto Virtual Replication Operational
90 days ago
100.0 % uptime
Today
CMH1 Veeam M365 Operational
90 days ago
100.0 % uptime
Today
MAS1 ? Operational
90 days ago
99.98 % uptime
Today
MAS1 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
MAS1 Veeam Cloud Connect Operational
90 days ago
99.99 % uptime
Today
MAS1 Qstar/SOS Operational
90 days ago
100.0 % uptime
Today
MAS1 S3 - Object Storage Operational
90 days ago
99.94 % uptime
Today
MAS1 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
IRV1 Operational
90 days ago
100.0 % uptime
Today
IRV1 ? Operational
90 days ago
100.0 % uptime
Today
IRV1 - Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
IRV1 - Virtual Compute Operational
90 days ago
100.0 % uptime
Today
IRV1 - Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
IRV1 - Virtual Compute Backups Operational
90 days ago
100.0 % uptime
Today
IRV1 Zerto Virtual Replication Operational
90 days ago
100.0 % uptime
Today
LDN1 Operational
90 days ago
100.0 % uptime
Today
LDN1 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
LDN1 Object Storage Operational
90 days ago
100.0 % uptime
Today
LDN1 Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
LDN1 Veeam for O365 Operational
90 days ago
100.0 % uptime
Today
LDN1 Veeam M365 Operational
90 days ago
100.0 % uptime
Today
CGY5 ? Operational
90 days ago
99.05 % uptime
Today
CGY5 Virtual Compute Operational
90 days ago
99.05 % uptime
Today
ATL1 Operational
90 days ago
100.0 % uptime
Today
ATL1 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
ATL1 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
ATL1 Zerto Virtual Replication Operational
90 days ago
100.0 % uptime
Today
PHX1 Operational
90 days ago
100.0 % uptime
Today
PHX1 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
PHX1 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
PHX1 Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
PHX1 Virtual Compute Backups Operational
90 days ago
100.0 % uptime
Today
PHX1 Commvault Endpoint Backups Operational
90 days ago
100.0 % uptime
Today
PHX1 Zerto Virtual Replication Operational
90 days ago
100.0 % uptime
Today
PHX1 Versity/SOSv2 Operational
90 days ago
100.0 % uptime
Today
PHX1 Hitachi Services Manager Operational
90 days ago
100.0 % uptime
Today
PHX2 Operational
90 days ago
99.96 % uptime
Today
PHX2 Object Storage Operational
90 days ago
100.0 % uptime
Today
PHX2 Virtual Compute Operational
90 days ago
99.92 % uptime
Today
PHX2 Veeam Cloud Connect Operational
90 days ago
99.92 % uptime
Today
PHX2 Virtual Compute Backups Operational
90 days ago
99.92 % uptime
Today
PHX2 Zerto Virtual Replication Operational
90 days ago
99.92 % uptime
Today
PHX2 Versity/SOSv2 Operational
90 days ago
100.0 % uptime
Today
PHX2 Commvault Endpoint Backups Operational
90 days ago
100.0 % uptime
Today
PHX2 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
DFW1 Operational
90 days ago
100.0 % uptime
Today
DFW1 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
DFW1 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
DFW1 Virtual Compute Backups Operational
90 days ago
100.0 % uptime
Today
DFW1 Zerto Operational
90 days ago
100.0 % uptime
Today
PHX3 Operational
90 days ago
100.0 % uptime
Today
PHX3 Object Storage Operational
90 days ago
100.0 % uptime
Today
ATOS ? Operational
90 days ago
100.0 % uptime
Today
ATOS Commvault DRaaS Operational
90 days ago
100.0 % uptime
Today
PER1 Operational
90 days ago
100.0 % uptime
Today
PER1 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
PER1 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
PER1 Virtual Compute Backups Operational
90 days ago
100.0 % uptime
Today
PER1 Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
PER1 Zerto Virtual Replication Operational
90 days ago
100.0 % uptime
Today
MEL3 Operational
90 days ago
100.0 % uptime
Today
MEL3 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
MEL3 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
MEL3 Virtual Compute Backups Operational
90 days ago
100.0 % uptime
Today
MEL3 Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
MEL3 Zerto Virtual Replication Operational
90 days ago
100.0 % uptime
Today
MEL3 Object Storage Operational
90 days ago
100.0 % uptime
Today
MEL3 Veeam M365 Operational
90 days ago
100.0 % uptime
Today
HAZ1 Operational
90 days ago
100.0 % uptime
Today
HAZ1 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
HAZ1 Object Storage Operational
90 days ago
100.0 % uptime
Today
HAZ1 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
HAZ1 Veeam Cloud connect Operational
90 days ago
100.0 % uptime
Today
HAZ1 Virtual Compute Backups Operational
90 days ago
100.0 % uptime
Today
CMB3 Operational
90 days ago
100.0 % uptime
Today
CMB3 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
CMB3 Object Storage Operational
90 days ago
100.0 % uptime
Today
CMB3 Veeam SOS Operational
90 days ago
100.0 % uptime
Today
CMB1 Operational
90 days ago
100.0 % uptime
Today
CMB1 Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
CMB1 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
CMB1 Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
CMB1 Zerto Operational
90 days ago
100.0 % uptime
Today
CMB1 Object Storage Operational
90 days ago
100.0 % uptime
Today
MID1 Operational
90 days ago
100.0 % uptime
Today
MID1 Virtual Compute Operational
90 days ago
100.0 % uptime
Today
MID1 Virtual Compute Backups Operational
90 days ago
100.0 % uptime
Today
MID1 Zerto Operational
90 days ago
100.0 % uptime
Today
OTT2 Operational
90 days ago
99.77 % uptime
Today
OTT2 Object Storage Operational
90 days ago
99.62 % uptime
Today
OTT2 Virtual Compute Operational
90 days ago
99.58 % uptime
Today
OTT2 Virtual Compute Backups Operational
90 days ago
99.93 % uptime
Today
OTT2 Veeam Cloud Connect Operational
90 days ago
99.93 % uptime
Today
OTT2 Zerto Operational
90 days ago
99.93 % uptime
Today
OTT1 Operational
90 days ago
100.0 % uptime
Today
OTT1 Rubrik Operational
90 days ago
100.0 % uptime
Today
OTT3 Operational
90 days ago
100.0 % uptime
Today
OTT3 Object Storage Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

Unresolved incident: [CMH1] - HCP CS service performance degraded.

Nov 19, 2024
TOR7 vCloud management portal is not reachable
Resolved - This incident has been resolved.
Nov 19, 16:33 EST
Investigating - The TOR7 vCloud management portal is currently unreachable; however, the VMs should be functioning normally. Our Team is actively investigating this issue.
Nov 19, 13:10 EST
Nov 18, 2024
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
[CMH1] Emergency Maintance for HCPS
Resolved - This incident has been resolved.
Nov 7, 17:03 EST
Update - We are continuing to monitor for any further issues.
Nov 7, 17:03 EST
Update - We are continuing to monitor for any further issues.
Nov 7, 08:03 EST
Monitoring - Emergency Maintenance has been completed. We are monitoring performance with the vendor.
Nov 6, 20:15 EST
Update - We are seeing issues with the S-Nodes, and still are seeing errors. The team is working with the vendor to resolve this.
Nov 6, 17:53 EST
Investigating - Emergency Maintenance has been extended and will be finished before 18:00 ET.
Nov 6, 16:30 EST
Nov 6, 2024
[OTT2] VCloud is down
Resolved - This incident has been resolved.
Nov 6, 19:46 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 5, 22:48 EST
Update - We are continuing to work on a fix for this issue.
Nov 5, 22:47 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 5, 22:25 EST
Investigating - We are currently investigating this issue.
Nov 5, 19:33 EST
CMH1 - ObjectStorage Service Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Nov 6, 18:00 EST
Update - Maintenance has been extended by 2 hours and will end at 18:00 ET
Nov 6, 15:28 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 12:00 EST
Scheduled - ThinkOn will be performing a emergency maintenance for the next 4hrs starting at 12:00PM. This maintenance is to implement vendor recommendations to remediate the issues.
Nov 6, 11:52 EST
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