[OTT] Service Disruption

Incident Report for ThinkOn

Resolved

This incident has been resolved.
Posted Apr 20, 2026 - 10:53 EDT

Investigating

We are currently experiencing connectivity issues at our Ottawa Data Center. As a result, some customers may be experiencing service disruptions at this time.

Our technical teams are actively investigating and working to restore full service as quickly as possible. We will continue to provide updates as more information becomes available.
We appreciate your patience and understanding.
Posted Apr 20, 2026 - 10:18 EDT
This incident affected: OTT2 (OTT2 Virtual Compute).