Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 18, 2018 - 19:00 EST
Scheduled
As part of our continuing commitment to our valued customers and our efforts to provide a high-performance environment, ThinkOn will be performing vendor recommended maintenance and patching (bringing ThinkOn Cloud Connect to v9.5 update 3) on our Veeam Cloud Connect environment on Thursday January 18, 2018, 19:00 EDT. to 22:00 EDT Veeam Cloud Connect backup and replication will be intermittently impacted during this maintenance window. Any Backup Copy or Replication jobs will resume automatically once connectivity is restored. Any Backup Jobs will need to be manually started or will run at the next scheduled time.
Sites Impacted:
905 King Street (GUBOV)
1137 Branchton Rd. (WOMBT)
27 Buttermill Ave. (NUBAV)
2711 Av. Dollard (MOYUL)
ThinkOn’s support and management systems
Critical to supporting and managing our service delivery infrastructure, it does not impact any customer workload. During this maintenance you may experience periodic brief interruptions accessing the ThinkOn management and support consoles, potentially impacting self-service functions. Any immediate self-service tasks can be submitted by calling our Service Desk 877-787-0306 and our engineers will perform the action on your behalf.
In the unlikely event, this maintenance window needs to be extended, a follow-up notification will be sent.
Please contact us at requests@thinkon.com if you have any questions or concerns.
Thank you.
ThinkOn Operations and Customer Experience
Toll free: 1-877-787-0306
Need anything? Reach us at requests@thinkon.com.